Privacy Policy for NCL Carers Support
Effective Date: 01/08/2024
1. Introduction
Barnet Carers (as data controller) is committed to protecting the privacy of individuals whose contact information we collect at the time of registration. This Privacy Policy outlines how we collect, use, disclose, and safeguard your contact information. By providing your contact information upon registration, you agree to the terms of this Privacy Policy.
2. Information We Collect
We collect the following types of contact information upon registration:
– Name, phone number, email address, home address, and other contact details.
– Demographic data relating to the carers who have been referred and subsequently supported via the NCL Carers Support site
3. How We Use Your Information
We use the contact information we collect for the following purposes:
– To support you in your caring role.
– To gather feedback to improve the services that we can offer to carers.
4. Information Retention and Deletion
We will retain your contact information for a maximum of two calendar months from the date of your registration. After this period, your personal contact information (name, address, email and telephone number if provided), will be securely deleted from our systems.
5. Information Sharing and Disclosure
We do not sell or rent your contact information to third parties. We will share your information with the recognised carer organisations who form part of this project. They are: Barnet Carers Centre; Camden Carers Centre; Enfield Carers Centre; Carers First and Age UK Islington.
Links to the individual organisations privacy policies are below:
– Barnet Carers Centre Privacy Policy
– Camden Carers Centre Privacy Policy
– Enfield Carers Centre Privacy Policy
– Carers First Privacy Policy
– Age UK Islington Privacy Policy
Your information will be shared with the appropriate carer organisation based upon your geography (the borough in which you or the person you care for resides).
We may share your information in the following circumstances:
– With Third-Party Service Providers: To facilitate our services, subject to agreements that protect your information.
– For Legal Reasons: If required by law or in response to legal processes.
6. Data Security
We implement appropriate technical and organisational measures to protect your contact information against unauthorised access, alteration, disclosure, or destruction.
7. Your Rights
You have the following rights regarding your contact information:
– Access and Update: You can request access to or updates of your contact information.
– Deletion: You can request the deletion of your contact information before the one-month retention period ends.
– Withdrawal of Consent: You can withdraw your consent for us to process your contact information at any time.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Barnet Carers Centre
3rd Floor Global House,
303 Ballards Lane
London N12 8NP
E: [email protected]
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and updating the effective date.
10. Acknowledgment
By providing your contact information at the time of registration, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.