North Middlesex hospital

North Middlesex University Hospital NHS Trust is a medium-sized acute and community trust with over 525 beds and over 600 community staff, serving more than 600,000 people living across Enfield and Haringey and the surrounding areas, including Barnet and Waltham Forest.

North Mid is part of North Central London integrated care system – consisting of the NHS and Local authority organisations in Camden, Islington, Barnet, Enfield and Haringey. As with other ICS’s, we are working increasingly closely with partners and indeed many of our financial and performance objectives are measured at this system level. Whilst all organisations remain as standalone, statutory bodies we have an ICS infrastructure for making shared decisions and agreeing shared approaches.

Information signpost.

Useful information

Patient Advice and Liaison Service (PALS)

The Patient Advice and Liaison Service is located in the atrium of the main hospital building.

The walk-in service is open Monday to Friday, Monday to Friday 9am – 4pm

Tel: 020 8887 3172 Monday to Friday, 9am to 4pm

Email: [email protected]

Write to them: Patient Advice and Liaison Service (PALS), North Middlesex University Hospital NHS Trust, Sterling Way London N18 1QX

Day surgery discharge information

Has the person you care for had a general/local anaesthetic or sedation for a procedure?  If so it is important to remember that “Day surgery does not mean day recovery” and they must go home and rest.  You can find comprehensive information at the webpage below:

Day surgery discharge information

The Discharge Lounge

The discharge lounge at both the Royal Free Hospital and Barnet Hospital provides a dedicated space for patients to wait for collection after discharge from their ward.  This allows inpatients to vacate acute beds earlier in the day to await their final elements of discharge, such as medication, transportation, or paperwork. 

The lounge provides a comprehensive range of services to enhance patient care, improve efficiency, and quicken the discharge process.

Between the hospital lounges, the hospitals can accommodate a diverse range of patient categories, including patients who can walk and/or have reduced mobility, patients who need enhanced care, and stretcher patients.

Compliments, suggestions and complaints

We are also extremely keen to hear your compliments as this highlights areas of good practice. Please send your feedback to [email protected]