Edgware Community Hospital
N.B.: Links on this page may take you to an external NHS website.
Useful information
Patient Advice and Liaison Service (PALS)
The Patient Advice and Liaison Service is is located in the main reception area
The walk-in service is open Monday to Friday, 10am to 1pm and 2pm to 4pm.
Tel: 020 7472 6446 Monday to Friday, 9am to 5pm
Email: [email protected]
Write to them: Patient Advice and Liaison Service (PALS), Royal Free Hospital, Pond Street, London NW3 2QG
Day surgery discharge information
Has the person you care for had a general/local anaesthetic or sedation for a procedure? If so it is important to remember that “Day surgery does not mean day recovery” and they must go home and rest. You can find comprehensive information at the webpage below:
The Discharge Lounge
The discharge lounge at both the Royal Free Hospital and Barnet Hospital provides a dedicated space for patients to wait for collection after discharge from their ward. This allows inpatients to vacate acute beds earlier in the day to await their final elements of discharge, such as medication, transportation, or paperwork.
The lounge provides a comprehensive range of services to enhance patient care, improve efficiency, and quicken the discharge process.
Between the hospital lounges, the hospitals can accommodate a diverse range of patient categories, including patients who can walk and/or have reduced mobility, patients who need enhanced care, and stretcher patients.
Compliments, suggestions and complaints
Feedback is a great way of helping to improve hospital services. There is a clear procedure at Barnet Hospital and you can find more information here.