Chase Farm hospital
Chase Farm Hospital is a centre for planned surgery for patients across north central London, in particular orthopaedics, ear, nose, and throat, maxillofacial, general and gynaecological procedures.
It is also home to our urgent treatment centre for minor illness or injury that isn’t life-threatening, and outpatient services including endoscopy.
One of the most digitally advanced hospitals in the UK, Chase Farm Hospital has undergone a £200 million redevelopment, reopening in 2018 with state-of-the-art operating theatres and improved accessibility for patients.
Useful information
Patient Advice and Liaison Service (PALS)
The Patient Advice and Liaison Service is provided by the Patient Experience Team and is available from Monday to Friday between 10am and 4pm. Tel: 020 8375 1328 Monday to Friday, 9am to 5pm Email: [email protected] Should you wish to speak to a member of the team while at the hospital please ask a member of staff to call the Patient Experience Team on ext 51328. A member of the team will arrange to meet with you.Day surgery discharge information
Has the person you care for had a general/local anaesthetic or sedation for a procedure? If so it is important to remember that “Day surgery does not mean day recovery” and they must go home and rest. You can find comprehensive information at the webpage below:
The Discharge Lounge
The discharge lounge at both the Royal Free Hospital and Barnet Hospital provides a dedicated space for patients to wait for collection after discharge from their ward. This allows inpatients to vacate acute beds earlier in the day to await their final elements of discharge, such as medication, transportation, or paperwork.
The lounge provides a comprehensive range of services to enhance patient care, improve efficiency, and quicken the discharge process.
Between the hospital lounges, the hospitals can accommodate a diverse range of patient categories, including patients who can walk and/or have reduced mobility, patients who need enhanced care, and stretcher patients.
Compliments, suggestions and complaints
Feedback is a great way of helping to improve hospital services. There is a clear procedure at Barnet Hospital and you can find more information here.