Staff-registration for Carers
Getting carers the support they need.
Across North Central London Integrated Care System we are committed to ensuring that carers get the support they need both when the person they care for is in hospital and throughout the discharge process. We are working with the five carer support organisations across NCL to get carers the support they need. You can help by referring any carers that are identified, on your ward or by your team, to the carers support programme via this portal.
Use the simple form below to give us a little bit more information and the carer will be contacted by the local support organisation based on their postcode. You can refer more than one carer if necessary.
If the person being cared for is due for discharge in the next 48 hours, please use our Rapid Registration form
Frequently Asked Questions
You, or the carer you are referring, may have some questions about this form. Below are some answers to frequently asked questions but you can also contact us here if you have any other concerns or questions.
Why do you need the hospital, ward or team details?
This allows us to understand where the referral has come from and how we might support the carer.
Why do you need the patients address?
We want to make sure that your information is sent to the right carer support organisation. There are five working across North Central London and we use the postcode to ensure the carers details arrive with the right one.
I do not know the discharge date, does it matter?
No. We appreciate that there is often not a fixed date. It just helps us to plan if you do know.
I don’t know what support I am going to need, does it matter?
Of course not. That is what we are here to help the carer with. Sometimes they would have been told about equipment and other things and it is useful for us to know these things in order to help the carer.
Why do you need to know the carers relationship to the patient?
They don’t have to tell us but this information can help us to help you when we are looking at the support you need with the discharge plan.
Why do you need to know the patient’s GP?
It is not necessary that we know, but being able to liaise with the GP or a social prescriber can really help when building a support plan for the carer.
What happens next?
The carer will immediately get a copy of the registration via the email address you have provided. The information will be sent securely to one of the five Carer Support Organisations that are working in North Central London. They will then contact the carer within 48 hours of the registration being received. The carer will be given details of the support that is available to them in their area and about the support they can expect around the hospital discharge process.